Frequently Asked Questions

• What documents do I need to provide when applying for a DefiCapitalAssets MasterCard?. Your identity card will be the sole documentation needed for your DefiCapitalAssets MasterCard application. We believe that with no minimum income requirement and zero tedious paperwork, a fuss-free application will earn us loyal customers!
• How can I check the status of my application? We understand your anticipation after applying for DefiCapitalAssets MasterCard. You may always check the application status via the Credit Card” tab in your DefiCapitalAssets Capital Dashboard. We will also be sending you an email once the application result is available. For any further questions. you may reach out to our Customer Support team via [email protected].
• What is the physical card delivery time? Upon approval, your virtual card will be activated automatically for online payment. Subsequently, your physical card should arrive at your registered address within 10 to 15 working days depending on your location.
• Can I increase my spending limit? Your spending limit is set when your card is first approved. You can request for a spending limit increase anytime and our team will review your application and ask for more information if necessary to access if you are Eligible. As you transact with the card regularly and pay your bills on time, we may consider granting you an increase of your spending limit upon request via email. This will reward you with more spending power and make it easier to build your credit.
• Can I use my DefiCapitalAssets MasterCard abroad? Yes, we support international merchant transactions as well. You will never want to travel abroad without your favourite DefiCapitalAssets MasterCard!
• Can I transfer money from my DefiCapitalAssets MasterCard to a bank account? Yes, you can transfer money from your DefiCapitalAssets MasterCard to a bank account if the transaction accepts card payment method.